Service: (574) 584-3313
2500 West Lexington Ave Elkhart

How Are We Doing?

Here’s what our customers are saying about their experience with Tom Naquin Nissan. We invite you to take some time to look around and to become more familiar with what you can expect from a visit to our dealership. And if you have had a recent experience with us, please don’t hesitate to tell us about it. Thank you for taking the time to do so!

Customer Lobby
37 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Jim Laughlin 05 Jul 2018
Service department is outstanding.........sales and leasing could learn lessons from Rick, Curtis and Michael !! The above are prompt courteous, professional, thorough and ahead of schedule !!
5 rate
Jennie 26 Apr 2018
Seriously the best car buying experience I’ve ever had! I would definitely recommend buying a car from them! Not only did we get great service when buying the car, but the service Dept has been very pleasant to work with!
5 rate
Jeffery 11 Apr 2017
very professional and a pleasure to do business with. They are a very strong Dealership. With out a doubt the best car dealership of any brand in Elkhart.
5 rate
Patrick 11 Apr 2017
I was impressed with how fast the assessment was made of repairs were made.I dropped off and pickup within days.
5 rate
Jazminl 07 Apr 2017
They are very nice and helpful people the person I went to go see for the car was on a test drive and everybody in the facility help me out just so I was able to purchase the car I wanted in a timely manner
5 rate
Krista 03 Apr 2017
Service was quick. I was able to get in within a few days. They asked if I wsnted to stay or what time I'd like to pick the car up.
5 rate
CWrobel 29 Mar 2017
Tracy McDonald was absolutely wonderful with getting me into my new vehicle! He went over ever feature of the vehicle and was very patient with my questions. Thank you!
5 rate
Susanne 02 Feb 2017
Curt in the Service department is the best. Talking about going the extra mile, above and beyond Service. Brought my car in, that I just had purchased a month prior and already starting to act up. I didn't buy it from Naquin, which was a big mistake. Anyways I had a bad feeling about the car and ask...ed Curt to have it checked out and sure enough, it was a lemon. Ip cluster, control arms, MAF, catalytic converter etc. Curt dealt with the warranty people,which they were a bad experience, gave me a loaner car, just made me feel like I'm in good hands. He explained everything to me, kept me up to date, told me what was best to do, he was always honest and up front. Just a very nice and kind Service. Got fixed what needed to be fixed, runs much better than before. Thank you so much, Curt!!! Show more
5 rate
Barbara 306 09 Dec 2016
Tom Naqain was my husband dealer. So I went there met Bobbi Areaux and she is great. And her helper Jessica they got us a. Chevy cruise loaded. And if I ever need anything else I'll call
5 rate
Samantha Simmons-Cesar 14 Nov 2016
Fair pricing. Norm helped me with the purchase of my car and was transparent and HONEST. I had so many interactions with salespeople and dealerships over the past six weeks. It is exhausting and many times insulting. Highly recommend Norm and TOM Naquin. Jessica was also very helpful and assist...ed me with my extended warranty choice. Show more
5 rate
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